SNOMED CT E-Learning Certification Guide

4.1. Issues and Questions

If you need to communicate with the E-Learning Team please email elearning@snomed.org. This will ensure that these communications are routed, tracked and managed in a way that allows the team to respond effectively.

The E-Learning team will seek to respond to questions and technical issues as soon as possible. However please note that the E-Learning team is unlikely to be able to address issues that arise from security, computer system, network or software policies of your organization. If issues of this nature arise, you will need to resolve them either with the help of the technical support team in your organization or by using a device and/or network connection that is outside the scope of these policies.

The E-Learning Administrator will deal with enquiries related to the certification and will endeavour to send an initial response within three working days.