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SNOMED CT E-Learning Course Guide

7. Communication

7.1. Issues and Questions

If you need to communicate with the E-Learning Team please email elearning@snomed.org. This will ensure that these communications are routed, tracked and managed in a way that allows the team to respond effectively.

The E-Learning team will try to respond to technical issues as soon as possible. Critical problems with use of the E-Learning platform will be prioritised. However, the E-Learning team is unlikely to be able to address issues that arise from security, computer system, network or software policies of your organisation. If issues of this nature arise, you will need to resolve them either with the help of the technical support team in your organisation or by using a device and/or network connection that is outside the scope of these policies.

Our E-Learning Administrator will respond to most enquiries related to the course and will endeavour to send an initial response within three working days.