SNOMED CT Implementation Course Guide

Making sure our emails reach you:

We will on occasion email you during the time you're taking one of our courses.  

To receive important email communications related to the E-Learning course, please ensure that your email client is not placing messages from noreply@snomed.org or elearning@snomed.org in a spam or junk folder. 

Reporting Issues / Giving feedback

Please use one of the following options to communicate with SNOMED International:

• To report issues or ask questions email elearning@snomed.org.
  This ensures your messages are logged and tracked on the SNOMED International Helpdesk and can be answered as soon as possible. 

  Critical problems with use of the E-Learning platform will be prioritised. However, the E-Learning team is unlikely to be able to address issues that arise from security, computer system, network or software policies of your organisation. If issues of this nature arise, you will need to resolve them either with the help of the technical support team in your organisation or by using a device and/or network connection that is outside the scope of these policies.

  Our E-Learning Administrator will respond to most enquiries related to the course and will endeavour to send an initial response within three working days.

• To comment on video presentations and suggest changes please use the 'Feedback' button found underneath the video.